Extra Mile Warranty
EXTRA MILE WARRANTY
Congratulations on your purchase of Andiamo luggage! Through our extensive knowledge and experience we have put your luggage through rigorous testing to ensure that your luggage will meet the needs of your travel experience. As such we are offering a comprehensive warranty for your bag, for any defect in materials or workmanship. In addition our “Extra Mile” Warranty also covers damage caused by baggage handlers or common carriers. If a defect or damage should occur during normal travel use we will repair or replace your product as appropriate and at our discretion free of charge. If upon evaluation we determine that your bag must be replaced we will replace your product with a like, similar or an equivalent model free of charge.
This warranty is non-transferable and does not cover wear and tear, damage resulting from abuse, misuse, cosmetic damage, unauthorized repair, and loss of use, loss of time or damage to the contents of your bag. While repairs will be made by our authorized repair facility we cannot guarantee the original appearance can be preserved. Any repairs made will restore the intended functionality of your luggage.
The original sales receipt verifying your purchase from an authorized retailer is required to validate your warranty coverage. Shipping costs (including packaging) to our repair center is the responsibility of you the consumer.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country.
For warranty claims, please CONTACT US HERE.